Last Updated: January 2026

AB8 Privacy Policy – Your Information Safe With Us

When you open an account or play on AB8, certain information is collected. This policy clearly explains what data is collected, why it is collected, and how it is kept secure.

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🔒 AB8's Commitment to Data Protection

The core principles AB8 follows to protect your personal information.

Encrypted Storage

All your data — including your name, phone number, and payment details — is protected with 256-bit SSL encryption, the same security standard used by the banking industry.

Never Sold to Third Parties

AB8 never sells your personal data to advertisers or any third party. Your data is used solely to improve AB8's services.

Minimal Data Collection

We only collect the information necessary to provide our services — no excessive or irrelevant personal data is ever requested.

Regular security audits

AB8's systems are regularly audited by independent security experts. Any vulnerabilities identified are resolved immediately.

In your control

You can request to view, correct, or delete your data at any time. You can also opt out of marketing communications.

International Standards

AB8 complies with GDPR and international data protection standards, ensuring your privacy rights are upheld to a global benchmark.

Last Updated: January 2026

In brief: AB8 keeps your data secure, never sells it, and collects nothing beyond what is necessary. Read the full policy to learn more.

1
Introduction & scope

This Privacy Policy applies to all users of the AB8 platform (ab8.biz) and its mobile application. By creating an account or using the platform, you are considered to have accepted the terms of this Privacy Policy.

We believe privacy is a fundamental right. AB8 is designed to collect as little personal data as possible while maintaining the full quality of our services.

Applicable Law: AB8 manages your personal data in accordance with international data protection regulations (GDPR) and the guidelines of the relevant licensing authority.

2
What Information We Collect

AB8 collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Information you provide directly:

  • Name, date of birth, and current address
  • Mobile Number & Email Address
  • Payment method details (bKash/Nagad number)
  • Copies of documents submitted for identity verification
  • Records of support communications

Automatically collected:

  • IP address and device type
  • Browser and operating system information
  • Time spent on each page of the platform
  • Login times and location data (for security purposes)
  • Gameplay & betting history
3
Why We Collect Your Data

AB8 uses your information for the following purposes:

Purpose Explanation Basis
Account Management To create your account, manage logins, and ensure account security Contract
Payment processing To process deposits and withdrawals accurately Contract
Identity verification (KYC) Legal Compliance & Fraud Prevention Legal
Customer support To troubleshoot issues and provide support Contract
Sending promotions To inform you of relevant offers and updates Consent
Security Monitoring To detect fraud and suspicious activity Legal
Service Improvement To analyze and improve the user experience Legitimate interest
4
How long your data is retained

AB8 retains your data only for as long as necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration of your active account and for a further 5 years after closure (as required by law).
  • Financial transaction records: 7 years (in accordance with international financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming History: 3 years, or until any disputes have been fully resolved.
  • Support Conversations: 2 years.
  • Cookie Data: Up to 1 year (depending on cookie type).

Deletion request: You may request deletion of your data before the retention period ends. However, certain information may be required to be retained for a specified period due to legal obligations.

5
Who Your Information Is Shared With

AB8 does not sell your information to third parties. However, limited data may be shared with specific partners to operate our services:

  • Payment Providers: Payment service providers such as bKash and Nagad receive only the information needed to process transactions.
  • Game providers: Game providers such as Pragmatic Play and Evolution Gaming have access to limited user data necessary for operating their games.
  • Security & Verification Services: Specialized services may be used for identity verification.
  • Legal Authorities: We may be legally required to disclose certain information in response to a court order or regulatory authority request.

All partners are bound by agreement to uphold AB8's privacy standards and may not use the data they receive for any purpose beyond what is specified.

6
Cookies & tracking technologies

Ab8 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Essential cookies – These cannot be disabled as they are essential for maintaining login sessions and ensuring security. Other types of cookies can be managed through your browser settings, though some features may not function properly if you do so.

On the AB8 mobile app, equivalent technologies are used in place of cookies to serve the same functions.

7
Your Rights

As an AB8 member, you have the following rights over your personal data:

Right to Access

You can request to see what information AB8 holds about you. We will respond within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. Some details can also be updated directly through your account settings.

Right to Erasure

You may request the deletion of your data under certain circumstances. Deletion may not be possible for data retained due to legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to data portability

You may request an export of your data in a machine-readable format.

Right to Object

You can object to receiving marketing messages or to how your data is being processed. Opting out of marketing takes effect immediately.

To exercise any of these rights, email us at support@ab8.biz or reach out via live chat. We respond within 30 days.

8
Children's Privacy

AB8 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If an underage account comes to our attention, it is immediately closed and all associated data is deleted.

If you are aware of a minor using AB8, please contact us at support@ab8.biz.

9
Changes to the Privacy Policy

AB8 may update this Privacy Policy at any time. For significant changes:

  • Advance notification will be sent to your registered email.
  • You will be notified via a pop-up or banner within the app.
  • The "Last Updated" date at the top of the page will be revised.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page from time to time.

10
Contact us

If you have any questions or requests regarding this Privacy Policy, please contact our data protection team:

  • Email: support@ab8.biz
  • Live Chat: Available in Bangla, 24 hours a day, 7 days a week

Requests to delete, access, or correct your data will be processed after identity verification and responded to within 30 days.

Why Your Data Is Safe with AB8 — A Closer Look

Before signing up on any online gaming platform, one of the most common concerns is: "Where is my personal data going, and could someone misuse it?" That concern is completely valid, and it is one AB8 has never taken lightly.

Privacy has been a core foundation of AB8 since day one — not merely as a legal obligation, but as a commitment to earning members' trust. A platform can only stand the test of time when people feel safe using it. And a big part of that safety is knowing your information is being handled the right way.

There's something worth noting for users in Bangladesh. Many people here use mobile banking and are understandably cautious about sharing their bKash or Nagad numbers. On AB8, payment information is used solely to process transactions. It is only visible to the relevant payment provider and is never used for any marketing purpose.

Login location tracking is something many users wonder about. When you log in, AB8 collects device and IP information — which may seem unusual at first. But the reason is simple: it's there to protect you. If someone tries to access your account from an unfamiliar country or device, AB8 can detect it and alert you. This is the same reason many banks track login locations.

For KYC identity verification, you may be required to upload a photo of your national ID. This information is stored in encrypted form on AB8's secure servers and can only be accessed by authorized verification team members, solely for verification purposes. Once verification is complete, access to the document is automatically restricted.

AB8's approach to marketing messages is straightforward — if you don't want them, you won't receive them. You may opt in to promotional emails or SMS during registration, but you can turn this off at any time through your account settings or by contacting support. Disabling marketing messages will not affect service notifications such as transaction confirmations or security alerts.

In the event of a data breach, AB8 has a clear procedure in place: address the issue first, notify affected members within 72 hours, and report to the relevant regulatory authority. This is a legal obligation. To date, AB8 has not experienced any major data breach, but the protocols are always ready.

It is worth clarifying how data sharing with third-party game providers works. When you play a game on AB8 powered by Evolution Gaming or Pragmatic Play, your user ID and gameplay data are shared with that game's server — but your name, address, and payment details are never transmitted. AB8 has data protection agreements in place with every game provider.

Simply put, AB8 treats your data as your asset — not a commodity to be used. This philosophy is at the heart of AB8's Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.

❓ Frequently Asked Questions

Common questions about checking live scores and updating your profile.

When you visit the Sports Betting section on AB8, you can see real-time scores for ongoing matches. If you spot a "Live" tag next to a match, click on it to view the full scoreboard, ball-by-ball or over-by-over updates, and live odds movements. For select major matches, a live video stream is available directly within the app — having a balance or a recent bet on your account may be required to access it. You can also filter by "Live" at the top of the Sports page to see all ongoing matches in one place. If you want notifications for a specific match, mark it as a "Favourite" in the app and you will receive a push notification before it begins.

Some details on your AB8 account can be updated directly, while others require assistance from our support team. Your email address and password can be changed straight from your account settings. However, to update your name or mobile number, you will need to contact AB8 via live chat or email at support@ab8.biz — since these details are tied to identity verification, we need to confirm your identity before making any changes. For phone number changes, an OTP may be sent to both your old and new numbers for verification. If you update your payment method details (such as your bKash/Nagad number), the new information will be verified before your next transaction. The entire process is typically completed within 24 hours.
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Start gaming in a safe environment

Your data is protected, your transactions are secure, and support is always available in Bangla. Register with AB8 today.

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